How to get help

If you need help from our foodbank there are a few simple steps to follow

The most important step is to get a Foodbank voucher.

You will be welcomed by volunteers to discuss your needs and prepare your food parcel

 

In order to provide the most appropriate help for the circumstances of your situation, we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis.

 

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Agencies we work with include: Citizens Advice, housing support officers, children’s centres, health visitors, social services and some local charities.

 

You will be welcomed by volunteers to discuss your needs and prepare your food parcel

 

In order to provide the most appropriate help for the circumstances of your situation, we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis.

 

1. Get in touch with us

If you call or email our foodbank we can talk through your situation and put you in touch with a relevant local agency.

 

2. Arrange a visit to the referral agency

They will discuss your situation and supply you with a foodbank voucher where appropriate.

 

3. Bring your foodbank voucher to the Haverhill Foodbank at the Reach Resource Centre

The Reach Resource Centre is open Monday to Friday, from 2:00pm to 5:00pm. When you arrive, we’ll welcome you with a warm drink and our trained volunteers will chat with you about your situation. We’ll also discuss any dietary needs you may have and exchange your foodbank voucher for a parcel of three days of emergency food.

 

We’ll also help to support you in any other ways that we can.

 

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Our aim is to provide non-judgemental support at the point of crisis. If you have any further questions our FAQs page may help, or feel free to give us a call.