Important updates from Reach about COVID-19

Our office and Resource Centre are open (Opening time have been amended) to help people facing poverty and crisis!
And we still need your support to help them

As a result of new Government guidelines regarding COVID-19 our Resource Centre and main office are open but opening times have been amended due to Covid-19. So here’s how you can get support and give support (we will update this page if anything further changes!)

How to get support

If you are in need of emergency food or advice:
Please phone on 01440 712950 or email us at

Our advisers will assess you over the phone.
We are continuing, as far as we can, to help local people in need through:
  • Emergency food parcels – if you need food, we will arrange a time for you to collect a food parcel at our Resource Centre
  • Other emergency help
  • Advice on making benefits (Universal Credit) claims
  • FREE Debt and budgeting advice

Our Resource Centre is now open Monday to Friday from 2pm - 5pm (APPOINTMENTS ONLY)
'If I have money to buy food but am self isolating etc., what can I do?' 

There are some brilliant people out there that have put together community support groups to help those in isolation and in short of food and essential supplies. Get help through from the facebook support group -'Lets Get Through COVID-19 Together, Haverhill

If you need urgent help and have no other support, call the Home, But Not Alone helpline.
The helpline is primarily available to clinically extremely vulnerable people who:

  • do not have access to support available from friends, family or immediate community
  • are struggling for food, medicines or other essential supplies
  • are feeling lonely and isolated

How to give support

Donating food

We’d really welcome food donations as more people than ever could be at risk of going hungry during this crisis. But please contact us first so that we can arrange a time to drop donations off at our office.
Alternatively, food donations can be dropped off at:

  • Tesco - Cangle Road, Haverhill
  • Sainsbury’s - Haycocks Road, Haverhill
  • Ipswich Building Society - Haverhill
  • Co-op - Swan Street, Sible Hedingham
  • Co-op - Market Hill, Clare
  • Co-op - 106 High Street, Linton

Please check the opening times before donating.
If you are short of food to donate because of current supermarket restrictions, low stocks and issues with online shopping – we would welcome monetary donations instead.

Donating money

If you donate funds, we will use it to buy food supplies if not enough are donated due to supermarket restrictions.

We’re working with the Trussell Trust who are in turn working with supermarket chains to find ways of getting a reliable source of food supplies.

You can donate online here.

For alternative ways to donate money to REACH, click here.


Our volunteers are a vital part of our team, doing a variety of roles to help local families and individuals in crisis.  Please visit our Volunteering page for more information on the roles available.

If you’d like to be kept updated on when new volunteering opportunities become available, and other ways you can help, make sure you follow our social media, or sign up here to get our newsletter, if you don’t already get it.


Thank you!

We just want to say a huge, huge thank you to everyone for their incredible support during this difficult and uncertain time. To see the community come together to support one another has been amazing to see and we have been so grateful for all the food and money that has been donated to date.
For official information and guidelines about COVID-19, visit: